Marketing Factory and GeoLocation

  Written by The Jahia Team
 
Developers
Sysadmins
   Estimated reading time:
7.2.1.0
The visitors of a website using Marketing Factory needs to be geolocated thanks to their IP.

Cause

The Geo-IP database is not installed or the header "x-forwarded-for" is not transmitted

Solution

  1. Make sure that the Geo-IP database is installed according to our official documentation (https://www.academy.jahia.com)
  2. If you&'re using a front-end (Apache2/Nginx/IIS), you have to make sure that the header x-forwarded-for is set.