Some pages are not displayed in Live

  Written by The Jahia Team
 
Sysadmins
   Estimated reading time:
7.1.2.0

Some pages are displayed in Live and the access returns an errorHTTP 400.

Cause

In the Jahia.log, the following error is displayed as below:

2016-09-07 15:54:39,421: INFO [Render] - Rendered [/cms/render/live/sites/unine/home/formation/formation-continue/FS/water-and-sanitation-engineering.html] user=[guest] ip=[130.125.9.200] sessionID=[8C17026C02A68A2BE1EB377393C7CF5E] in [6ms]
2016-09-07 15:54:39,421: WARN [ErrorLoggingFilter] - [Error code: 400]: Unknown locale

The locale is not added in the render URL as it should be as below:

2016-08-31 11:27:33,311: INFO [Render] - Rendered [/cms/render/live/fr/sites/unine/home/formation/formation-continue/FS/water-and-sanitation-engineering.html] user=[root] ip=[127.0.0.1] sessionID=[4710867F25E21F4AAA242F00E2D653B1] in [1470ms]

 

Solution

The key was to enable the debug traces for this package: org.tuckey.web.filters

After comparing our debug traces to the customer's debug traces, we noticed that there was a difference regarding the regular expressions of two inbound rules:
- the two rules of the seo-urlrewrite.xml of the customer's environment:

<rule>
<note>Add language to URL if not present (no context)</note>
...
<condition type="request-uri" operator="notequal">^/(cms/)?.+?/[a-z]{2}(_[A-Z]{2})?/.*</condition>

 

<rule>
<note>Add language to URL if not present (with context)</note>
...
<condition type="request-uri" operator="notequal">^(/[\p{Alnum}\-_]*)/(cms/)?.+?/[a-z]{2}(_[A-Z]{2})?/.*</condition>


the same two rules in our environment:

<rule>
<note>Add language to URL if not present (no context)</note>
...
<condition type="request-uri" operator="notequal">^/(cms/)?[a-z]{2}(_[A-Z]{2})?/.*</condition>

 

<rule>
<note>Add language to URL if not present (with context)</note>
...
<condition type="request-uri" operator="notequal">^(/[\p{Alnum}\-_]*)/(cms/)?[a-z]{2}(_[A-Z]{2})?/.*</condition>