Unable to edit with FireFox and Chrome (screen is greyed)

  Written by The Jahia Team
 
Marketers
Sysadmins
  gwt
   Estimated reading time:
7.1.0.1
The customer is unable to edit something in Edit mode with FireFox and Chrome. The screen is greyed.

Cause

This is a known issue which is fixed in DXM 7.1.2.

Solution

The patch gwt_patch7101.zip has to be installed with the following steps:

  • Stop the DXM instance
  • Make a backup of the folder DXM_HOME/tomcat/webapps/ROOT/gwt
  • Delete the folder DXM_HOME/tomcat/webapps/ROOT/gwt
  • Extract the content of the patch in the folder DXM_HOME/tomcat/webapps/ROOT/
  • Restart the DXM instance