Consent Manager

  Written by The Jahia Team
 
Developers
Marketers
Sysadmins
   Estimated reading time:

The consent managers is here to help you create "consent types", as known in the General Data Protection Regulation as "processings". Once defined, these consent types can be displayed to the relevant visitors, to ask for their consent, as per the GDPR requires.

1. Creating and editing consent types

The consent manager can be found in Marketing Factory settings.

consent-manager.png

For each consent type, it is possible to : 

  • See statistics 
  • Edit the consent type
  • Delete the consent type

consent-manager-2.png

2. Asking consents to visitors

2.1. Through a popup

If you're an administrator, you need to ensure that the  module "marketing factory components" is deployed on the site. If you're not an administrator, ask your IT team to deploy the required module.

Once the module is deployed and running on the site, you'll find the ability to ask consents to visitors through a popup in DX edit mode. When editing a site or a page,  in the options, the menu "Consents (GDPR)" will be displayed and it is possible to select the consent(s) that need to be asked to the visitors.

consents-page.png

In live mode, when the visitors will see the page (or any page if the consents have been configured at the site level), a popup asking for the consent will be displayed and the visitor will have to decide to consent or not. It is not possible to "postpone" a consent, a decision needs to be made. 

Below is an example of how the popup looks like. 

privacy-settings-consents.png
 

2.2. Through forms

As a marketer, you may also ask for the consent of the visitor when he's submitting a form. This feature is not currently available but will soon be added to the Marketing Factory / Form Factory bridge.

2.3. With custom integration

If your organization requires another type of consent collection, your IT can either use our privacy manager as a codebase to build its own implementation or contact Jahia customer solutions.

3. Consents types statistics

Once your visitors consents, it is possible to see what percentage of them :

  • Were never asked to consent
  • Consent to the consent type
  • Did not consent to the consent type

Please note that you can filter the statistics doughnut to hide one of the value, as per below: 

consents-stats.png