The customer is unable to edit something in Edit mode with FireFox and Chrome. The screen is greyed.
Cause
This is a known issue which is fixed in DXM 7.1.2.
Solution
The patch "gwt_patch7110.zip" has to be installed with the following steps:
- Stop the DXM instance
- Make a backup of the folder
DXM_HOME/tomcat/webapps/ROOT/gwt
- Delete the folder
DXM_HOME/tomcat/webapps/ROOT/gwt
- Extract the content of the patch in the folder
DXM_HOME/tomcat/webapps/ROOT/
- Restart the DXM instance