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Knowledge base

Here is the access to the knowledge base maintained by the Support team. Data published here does not replace the documentation of this website but enriches it. Please take the time to test any answers on a development platform first.

Changing a browsing server to an authoring one

Initially, there is no cluster defined in the environment and thus, there were no "Authoring" servers. How to change a "Browsing" server to an "Authoring"...

Changing the session time out

How to change the default session timeout for Jahia?

Check consistency of specific nodes

How can I check the consistency of specific nodes at the Jackrabbit level?

Check if a user is connected

How can we check if a user is connected or not?

Class usage from another module in a view (jsp)

How I can use a class, from another module, in a jsp (a view in another module)?

ClassCastException in a module with drools rule after deployment

When you deploy a new version of a module, which contains a java class for the drools rule service, it could happen that you get a ClassCastException like:...

ClassNotFoundException when redeploying a bundle with Job

When redeploying a bundle that has a quartz job, I get following exception. However, it seems that the Job works on restart. What is wrong? 2019-02-26...

ClassNotFoundException when using OSGI bootdelegation

When you use an JavaAgent (like AppDyn, PlumbR, ...) it is necessary to modify the org.osgi.framework.bootdelegation config to prevent ClassNotFoundException....

Clean workflow tasks

The Jahia interface is telling me there are workflow tasks to achieve but when checking, no task is visible.

Cleaning of orphan and unused versions

Our contributors are reporting slowness when modifying content and our system administratators have reported an high size of the table JR_V_BUNDLE. What...

Tomcat Upgrade Documentation

Overview Keeping your Tomcat instance up-to-date is critical for maintaining a secure and optimized environment. This document provides comprehensive instructions...