geolocation mf System Administrator End user Jahia 7.3 Jahia 8 Legacy

jExperience and GeoLocation

Question

The visitors of a website using jExperience needs to be geolocated thanks to their IP.

Cause

The Geo-IP database is not installed or the header "x-forwarded-for" is not transmitted

Solution

  1. Make sure that the Geo-IP database is installed according to our official documentation (https://www.academy.jahia.com)
  2. If you're using a front-end (Apache2/Nginx/IIS), you have to make sure that the header x-forwarded-for is set.