Connection error on Jahia Store

  Written by The Jahia Team
  store
   Estimated reading time:
7.1.2.1

When accessing the Module menu, the following error occurs:

2016-08-18 15:38:25,436: ERROR [HttpClientService] - Unable to get the content of the URL: http://store.jahia.com/en/sites/private-app-store/contents/modules-repository.moduleList.json. Cause: store.jahia.com
java.net.UnknownHostException: store.jahia.com
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at java.net.Socket.<init>(Socket.java:434)
at java.net.Socket.<init>(Socket.java:286)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$1.doit(ControllerThreadSocketFactory.java:91)
at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$SocketTask.run(ControllerThreadSocketFactory.java:158)
at java.lang.Thread.run(Thread.java:745)

Cause

Access to internet via the HTTP port 80 or the HTTPS port 443 was forbidden.

Solution

If it is intentional to forbid the access to the Internet, a simple solution is to remove the URL allowing the access to the store.jahia.com in the "Private App Stores" menu.

After removing this URL, the error is no longer thrown.