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Knowledge base

Here is the access to the knowledge base maintained by the Support team. Data published here does not replace the documentation of this website but enriches it. Please take the time to test any answers on a development platform first.

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Make a module compatible with both Jahia 81x and Jahia 82x
Jahia 8.2 introduces newer versions of libraries you might be using in your modules. If you are in this situation, it remains possible to make your module...
Managing the size of Elasticsearch data with automatic data purging in jCustomer
Customer is using jExperience for a while and verifies an increasing growth of filesystem usage in their Elasticsearch server. Does jExperience/jCustomer...
Marketing Factory segments are not updating after profile import. Need to save segment to make it work.
I am using Unomi 1.3.1 and after importing profiles in Marketing Factory the segments are not updating. I need to individually open and save each one of...
Method PROPFIND is not is not implemented
The customer was facing this recurring: 2016-07-04 06:53:33,937: ERROR [ErrorLoggingFilter] - Method PROPFIND is not is not implemented by this servlet...
Missing nodetypes in import validation - How to discover which modules are missing
You tried to import a web project from one oficial environment to a new environment and some contents showed nodetypes validation errors. You need to figure...
Mixin that extends jnt:category not available in categories
Customer extends jnt:category with a mixin similar to [jmix:extend_category] mixin extends = jnt:category itemtype = content - name (string) mandatory...
Module state not replicated accros the cluster
The state of a new module is not being replicated across the cluster
Move a site export to a Jahia cloud environment for import
Move a site export to a Jahia cloud environment for import
Moving definitions
After moving definitions to a new module, definitions are always referenced to the older module.
Multiple versions of a module and content definition
Why is content types not picked up from the active version of the module, when multiple versions are available.