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Knowledge base

Here is the access to the knowledge base maintained by the Support team. Data published here does not replace the documentation of this website but enriches it. Please take the time to test any answers on a development platform first.

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User was authenticated but not found in database
The customer was often seeing this kind of error in the logs : 2016-06-27 12:39:22,815: ERROR [JcrSessionFilter] - Error while authorizing user org.jahia.pipelines.PipelineException:...
User was authenticated but not found in database
The customer was often seeing this kind of error in the logs : 2016-06-27 12:39:22,815: ERROR [JcrSessionFilter] - Error while authorizing user org.jahia.pipelines.PipelineException:...
Users logging using an Oauth connector are not properly registered in the right jExperience profile. How can I fix that?
I have a solution using a custom connector for Jahia Oauth modules. When a user logs into Jahia using the default method, everything works fine and the...
Valid values of itemtype
What are the different values for the itemtype?
Velocity problem
Velocity parameter is no longer working, which could lead to  java.io.FileNotFoundException: velocity.log (Permission denied)
Ways to call Jahia APIs
What's the best ways to use Jahia APIs? What is the header to set to call the Jahia API?
What are the TLS versions used in Jahia Cloud?
What are the TLS versions used in Jahia Cloud?
What are the best Jahia Github repositories to learn from?
What are the best Jahia Github repositories to learn from?
What are the best practices when creating a new set of page templates in Jahia?
I need to create a new set of page templates for a Jahia project. I want to follow best practices so the templates remain maintainable, reusable, and easy...
What are the guest user and the guest group?
What are the guest user and the guest group?