Here is the access to the knowledge base maintained by the Support team. Data published here does not replace the documentation of this website but enriches it. Please take the time to test any answers on a development platform first.
A node is configured to be added in contribute mode, but the user is not able to add its child nodes
Unable to install a module after migrating to Jahia 8
After migrating to Jahia 8, a customer module failed to install with the following error message: Installation failed for bundles [file [/jahia/tomcat/temp/module-10807983150622700731.jar]]...
Unable to install a module after migrating to Jahia 8
After migrating to Jahia 8, a customer module failed to install with the following error message: Installation failed for bundles [file [/jahia/tomcat/temp/module-10807983150622700731.jar]]...
Unable to persist bundle from resource error
The logs show errors with bundle persistence, this might happen especially after an upgrade. Below is an example log entry: ERROR [ModuleUtils] - Unable...
Unable to start Jahia due to index corruption
Unable to start Jahia with an error similar to the below: 2019-11-13 11:45:58,111: ERROR [localhost-startStop-1] org.apache.jackrabbit.core.RepositoryImpl:...
Unable to unlock nodes
In some cases, it may happen that some nodes appear to be locked but when clicking the unlock Node/Tree, an error is returned that the nodes are already...
Updates on definitons.cnd not visibles
The customer has renamed some node types in his definitons.cnd file. However, the original node types are still available in Edit mode. These nodes are...
Upgrade fails (build number does not match)
Upgrade fails with ERROR: detected installed build number does not match fix build number!
Upgrade fails (build number does not match)
Upgrade fails with ERROR: detected installed build number does not match fix build number!
Upgrading the clustering bundle of Jahia
In some very specific situations, the Jahia Support team might request that the clustering bundle be upgraded in your environment. Typically, new releases...
