Here is the access to the knowledge base maintained by the Support team. Data published here does not replace the documentation of this website but enriches it. Please take the time to test any answers on a development platform first.
In some cases, it may happen that some nodes appear to be locked but when clicking the unlock Node/Tree, an error is returned that the nodes are already...
Updates on definitons.cnd not visibles
The customer has renamed some node types in his definitons.cnd file. However, the original node types are still available in Edit mode. These nodes are...
Upgrade fails (build number does not match)
Upgrade fails with ERROR: detected installed build number does not match fix build number!
Upgrade fails (build number does not match)
Upgrade fails with ERROR: detected installed build number does not match fix build number!
Upgrading the clustering bundle of Jahia
In some very specific situations, the Jahia Support team might request that the clustering bundle be upgraded in your environment. Typically, new releases...
Usage of the digital-factory-data/patches/groovy folder
In order to industrialize the usage of groovy scripts, the customer would like to know if the usage of the digital-factory-data/patches/groovy folder is...
Use a custom PostgreSQL schema
Jahia has to be installed in a different schema than the default one public
Use of default value for a protected property
When the definition of a node has a protected property with a default value, this value is not displayed in the JCR.
User was authenticated but not found in database
The customer was often seeing this kind of error in the logs : 2016-06-27 12:39:22,815: ERROR [JcrSessionFilter] - Error while authorizing user org.jahia.pipelines.PipelineException:...
User was authenticated but not found in database
The customer was often seeing this kind of error in the logs : 2016-06-27 12:39:22,815: ERROR [JcrSessionFilter] - Error while authorizing user org.jahia.pipelines.PipelineException:...
Tomcat Upgrade Documentation
Overview Keeping your Tomcat instance up-to-date is critical for maintaining a secure and optimized environment. This document provides comprehensive instructions...