Tracking search events

This example assumes that you already have a jExperience, jCustomer environment installed and configured, as well as kibana dashboard provider and jExperience dashboards.

Sending the search event

Since jExperience 3.5, search events need to be sent explicitly using some JavaScript code:

// Variables that will be used 
const searchTerm = 'mySearchTerm';
const formName = 'searchForm';
const targetType = 'search';

// Check if wem object, used for data collection is available
if (!window.wem ) {
    console.warn('[Collecting search event] window.wem is missing');
}

// Build the event
const searchEvent = window.wem.buildEvent('search',
    window.wem.buildTarget(formName, targetType),
    window.wem.buildSourcePage()
); 
searchEvent.properties = {
    originForm: targetId,
    language: window.digitalData?.page.pageInfo.language,
    keyword: searchTerm,
    origin: location.pathname
};

// Send the event to jCustomer 
window.wem.collectEvent(searchEvent,
    () => console.debug('[Collecting search event] search formEvent sent'),
    () => console.debug('[Collecting search event] oups search formEvent was not handled properly')
);

Verifying that the search event is correctly collected 

From your live website, do a couple of searches.

From the Jahia UI, Go to jExperience => Global => Dashboards => Internal Site Searches 

Find the visualization "Internal Site Searches Data Table" and verify that you searches appear correctly.