Marketo Connector

  Written by The Jahia Team
   Estimated reading time:

1 prerequisities & limitations

  • Though the Jahia Marketo Connector can be downloaded and installed on any Jahia DX website, you need to have a Marketo account to actually use its features.
  • The Jahia Marketo connector is designed to work with DX 7.1.2 and newer versions
Important The Jahia Marketo connector is fully compatible with Form Factory 2.01 but is not compatible with the Jahia FormBuilder module.

2 installation

Install and configure the Jahia Marketo Connector in DX. If the jar file is not readily available, this module can be found on the Jahia AppStore, with a search on the Module Administration user interface or on the customer extranet section of

Deploy the module through the Module Administration user interface, or copy the jar file in the digital-factory-data/modules folder.

Once deployed, the Jahia Marketo connector needs to be enabled for one or more websites created and managed with DX. Click on the “Detail” button to access the configuration panel of the module.

Then enable the module for the website(s) you want it to function with.

Important Once the Marketo module is deployed on a Jahia web site, a folder « marketo-sync » is created automatically under the /sites/files/ repository.

3 Connection setup

The Jahia Marketo Connector needs to be set for each website that will use it before it gets activated. Go to Edit Mode and click on the “Site settings” tab. If the connector has been properly enabled for the website, a Marketo features is present. Click on “Marketo settings”.

3.1 Marketo Basic settings

Before being able to use any services provided by Marketo, basic information needs to be inserted and stored.

3.1.1 Marketo account settings

This feature links the Jahia Marketo connector to the specific Marketo account that manages all Marketo services attached to your website. Insert here the proper Marketo App URL (your private URL to your Marketo account) and Munchkin account ID, that have been provided by Marketo.

3.1.2 Munchkin config

The Munchkin private API code or key has been created using your account on Marketo platform. If this has not been already done, go to the “admin” module and click on “Munchkin”. Then click on the Edit button regarding the API configuration and set the private key.

Once the API private key is set, report it on the Jahia Marketo connector setting panel. Then click on the button to enable Munchkin on all your website’s pages.

3.1.3 RTP Config

In order to enable the Real Time Personalization or RTP provided by Marketo, simply enter the RTP account ID that is attached to the Marketo account and enable the feature to all website’s pages by clicking on the button.

3.1.4 REST service client config

If you need to enable a Marketo REST API service, insert here the REST service client ID and secret code that has been provided to you by the Marketo platform. Full explanation are provided by Marketohere.

3.1.5 Save

Before leaving the Marketo settings, don’t forget to click on the floppy disk icon to save all provided data.

3.2 advanced settings

Now that the Jahia Marketo connector has been set with basic information, two main services are available.

3.2.1 File Sync

The Jahia Marketo connector enables the possibility to synchronize Jahia DX and a specific Marketo environment.

Insert the Marketo target folder ID and click on the Enable file sync button.

Important Don’t forget to click on the floppy disk icon to save the configuration.

3.2.2 Placeholders

The Jahia Marketo connector enables the creation and management of Marketo Placeholders. In order to create one, click on the “+” icon. Then insert the placeholder code within the pop-up and click on “add” to create it. 

Now insert all mandatory data in the relevant field.

Important Don’t forget to click on the floppy disk icon to save the configuration.

4 Features

The Marketo connector enables the integration of Marketo technology into a Jahia DX managed website.

4.1 marketo app

This features gives access to your private account on the Marketo platform using the Marketo App URL provided in the Marketo settings.

Insert your email and password to gain access to your Marketo account without leaving the DX environment.

4.2 Marketo email templates

This feature from the Jahia Marketo connector enables you to quickly and simply create an email template for an email campaign without the need of any coding skills. First, click on the “+” icon to create a new template.

Give a name to the template. Ideally, the name should be unique and easily explain the purpose of the form. For a better understanding, a description may be added. Finally, choose the template that will be used to the email display.

Important Don’t forget to click on the floppy disk icon to save the newly created email template.

Once saved, the template is available here.

The Edit mail template information gives access to the basic information pop-up for update purposes. But The display template cannot be changed. If the chosen template is not the right one, a new email template must be created.

Important Once updated, don’t forget to click on the floppy disk icon to save the email template information.

The Go to edition mode enables to create a specific email content using the newly created email template.

Create and save the needed content the same way this task is done using Jahia DX user interface. Once created, the specific email may be sent into your Marketo Platform. Choose the targeted folder using the pop-up that appears.

Finally, when the email template is no longer needed, it can be deleted.

4.3 Marketo forms mapping

A form map is defined by a name, the path to the page, which contains the form, the form identifier (name or ID), and instructions on how to treat each field of the form, when the form is submitted.

4.3.1 Form mapping overview

Form mapping is a process by which a marketer defines that some fields in a form should be captured by Marketo and inserted into the visitor profile. Of course, the visitor is the one who submits the said form. Form mapping has been developed to work with most forms as soon as they are included in a DX page, whether this is a html static form, a form built with Form Factory, and even if the form has been developed on the Marketo platform.

4.3.2 Creating a form mapping

The creation of the form mapping is a multi-step process that starts by identifying the form that must be mapped, then by declaring the mapping between the form fields and the profile fields. To avoid mistakes, and because each operation is based on previously provided information, each step appears in the page once the previous step is completed.

Click on the Marketo Form mappings entry, then click on the “+” icon. A form appears. Give your mapping a meaningful name and description (optional).

Copy and paste the URL of the page that contains the form or click on Show the page picker link. This will pop-up an overlay with your site map. Open the tree with the arrows until you find the desired page (the one that contains your form), then click on the page name. Once you have clicked on the page name, the overlay presenting the sitemap disappears and the field “Base page path” is filled with the correct URL. Now use the form picker to select the targeted form within the page and fill the target form name field.

This opens the target page in an overlay. Scroll in the page to find where the form is, then click in any field to select the form.

Once the target form has been identified, the Jahia Marketo connector enables the possibility to link one, several or all form fields to a relevant Marketo category.

First, click on “add a new mapping” to select the relevant form field.

Then click on the “Map to” list to connect the selected field to the chosen Marketo category.

Repeat the operation as many time as needed.

Important Don’t forget to click on the floppy disk icon to save the created form mapping.

This feature allows you to monitor the form activity directly within your Marketo dashboard.