Exporting profiles

November 14, 2023

To export a profile:

  1. In Site Settings, navigate to jExperience>Integrations>Profiles export.
  2. Click New export configuration, give a name and a description to your export.

Export types

Select the Recurrent option if you want to configure an export to FTP or a network disk on a regular basis, for example, to export all profiles once a day to another server. The configuration of the filepath should be made by the technical team. For more information, see Importing and exporting profiles in the Building integrations with jCustomer and jExperience guide.


The last five executions of the export display, with the date of execution and the total number of profiles that were exported. 


  • Line separator
    Use \n if you want your file to be accessible through Microsoft Excel
  • Column separator
    Use ; if you want your file to be accessible through Microsoft Excel
  • Segment
    Use segment selection to define which profiles you want to export



Select the profiles properties that you want to export and associate them with the Index. The index is the column number, beginning with 0.