jExperience SAM probe is available with jExperience 2.6.0+ and 3.2.0+.
About the probe
The probe monitors the connection between jExperience and jCustomer, it will return a RED status in the following situations:
- jCustomer is unreachable
- jCustomer is not started
- jCustomer is not able to reach Elasticsearch (unreachable, not started, misconfigured)
- jCustomer version is not compatible with jExperience
The probe integrates with all of the other SAM probes to provide a global health status, across all probes.