Written by The Jahia Team
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General information

Read all of the instructions on this page carefully before proceeding with the upgrade process.
Run a pre-production test first.
  • Update is only required if Jahia has been updated from Jahia 7 to Jahia 8
  • jExperience 1.12 is compatible with jCustomer 1.5.1 and only with Jahia
  • jCustomer 1.5.1 relies on Elasticsearch 7.4.2. This change of Elasticsearch version, from 5.7.3 to 7.4.2 is the reason why Unomi data needs to be migrated. 
  • While jExperience module is stopped or jCustomer not available, no events are tracked and no personnalised or optimised (A/B test) content is displayed to users.

Update path:

Update Jahia 7 to Jahia 8 but don't start Jahia until jCustomer is migrated. 

Follow instructions from https://academy.jahia.com/cms/render/default/customer-center/jahia/how-to-upgrade/ but do not start jahia until jCustomer is migrated. 

Migrate jCustomer from 1.4.1 to 1.5.1

To migrate from jCustomer 1.4.1 to 1.5.1 , please follow the procedure described in Unomi documentation. 

Any mention of "Unomi 1.4.0" can be interpreted as jCustomer 1.4.1


Start Jahia

As jExperience 1.11.0 is not compatible with Jahia 8, it won't be started.

Install jExperience 1.12.0 module and start it.

Get jExperience from the store or from [provide link to jExperience] 

[Provide link to jahia store and screenshot of the store page]

Install the module.

Start the module.

You have to update and start jExperience to 1.12 AFTER jCustomer being migrated to 1.5.1. 

Enjoy jExperience 1.12.0 on Jahia8!